This English course is ideal for: sales force, sales force, team and area manager sales, sales manager, key account manager, salesperson, sales manager, after sales, and sales assistant ... etc. The aim of the course is to successfully communicate with customers and business partners. Possible contents: Introducing the company, talking about the job and responsibilities. Presenting products and services. Sales meeting: facts and figures, SWOT, strategies, goals. Training in realistic action situations. Using questions and arguments in sales talks. Discussing offers and quotations Mastering complaints and looking after dissatisfied customers Complementing the course content with business communication and intercultural topics